Returns & Exchanges
At KISHUP, we want you to be completely satisfied with your purchase. If your fashion items aren't the perfect fit, you can return or exchange them within 14 days of receipt.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original KISHUP tags still attached to be eligible for a return.
Submit a Request
Contact our customer service team via email or our website portal with your order number to receive a return authorization.
Package Your Order
Securely pack the items in their original packaging to prevent damage during transit and include your printed return form.
Ship and Refund
Send the package back to our warehouse using a tracked courier service; your refund will be processed within 7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing